Posts by Abhin Chhabra
What is a 3-legged 5-Whys analysis? (with examples)
A single chain of 'why' explains the trigger and misses the disaster. A 3-legged 5-Whys runs three parallel chains — what failed, what let the warning slide, and what shaped the decision — so the fix lands on the system, not the symptom.
"Prove it will fail": the sentence that launched Challenger
The engineers had the data and the right answer the night before Challenger launched. A single flip in the burden of proof was enough to overrule them. How a go/no-go hold point quietly inverts under pressure — and how to catch it in your own organization.
How to run a 5-Whys session that doesn't derail
A founder-led, opinionated guide to running blameless 5-Whys sessions that produce real corrective actions instead of polite consensus.
Five whys behind the CrowdStrike outage: where the validator gap actually lived
A blameless 5-Whys incident review of the 2024-07-19 CrowdStrike Falcon outage using only public sources. The validator bug was the trigger; the architecture made it a disaster.
